What Is Utility Warehouse?

An Honest Guide From a Local Partner

They help people take the faff out of their home services by putting everything on a single, great value monthly bill – including energy, broadband, mobile and insurance.

They're trusted by over a million customers and fully regulated by Ofgem, Ofcom, and the Financial Conduct Authority.

And not to toot their own horn, but they're award-winning, too!

ABOUT UTILITY WAREHOUSE - ENERGY BILL SAVERS
Alexander and Maureen Moody, Utility Warehouse Partner AQ6099, Glasgow

Helping UK Families spend less on their household bills

I'm Alexander Moody, an independent Utility Warehouse Authorised Partner based in Glasgow.

I help households across the UK bring their Gas, Electricity, Broadband, Mobile & Insurance together with one trusted supplier: one bill, one provider, and usually a lower total cost.

There's no pressure and no hard sell. I'll look at what you pay now, show you honestly whether Utility Warehouse would work out cheaper, and leave the decision with you.

Utility Warehouse: quick facts

What it does: Gas, electricity, broadband, mobile and insurance on one monthly bill.

Who owns it: Telecom Plus plc, listed on the London Stock Exchange (FTSE 250).

When it started: 1996. Read the full UW story →

How it grows: No TV adverts or comparison sites. Customers come through Partners, like me.

Looking to log in or pay a bill? Head to uw.co.uk.

Is My Home Energy Usage Efficient?

The October Price Cap rise is  4%.

That's On top of the 13% in July.

Martin Lewis is now forecasting that the rise in January 2027 could be A massive 23%!

Let's see if we can Lower those Costs by improving the way you use  energy at Home.

How they help people save time and money

They're unique multiservice offering lets customers pick the services they want and add them to their account, with just one password to remember.

The more services you take, the more you can save. In fact, you can save hundreds of pounds* if you switch to them.

They’ve been around for 30 years, and they're super proud of their award-winning services (including their customer service – they’re a lovely bunch) & amazing offers.

  • You can get a Utility Warehouse quote online to see how much you could save.
  • Their numbers speak for themselves

    Don’t just take it from us – check out how they’ve been doing:

    1,000,000+ customers

    3,127,000+ home services provided

    £30 million+ worth of savings delivered to customers since 2021.


    2,499 employees

    +70,000+ Partners earning a second income

    One of the UK’s top 10 largest energy suppliers


    About Utility Warehouse:

    Energy Bill Savers

    Their history:

    They literally started out as a chat over a couple of pints.

    Their parent company, Telecom Plus, was founded in 1996 & operated from a pub in Henley-on-Thames. But their ambitions didn’t keep them small for long – the business grew fast, and was soon listed on the London Stock Exchange and added to the FTSE 250 Index.

    Telecom Plus’s flagship product was the Smart Box: a device that plugged into phone sockets to route calls to networks. Spotting an opportunity to provide a wider range of solutions to homes across the UK, Utility Warehouse was founded in Colindale, North London, in 2002 to bring affordable Energy, Broadband, and Telephone services to customers.

    Since then, they’ve launched the UW Foundation, which strives to make positive changes for the environment and local communities, in March 2024, they reached their milestone target of helping more than one million customers save time and money on their home utility bills.

    Now they're well on their way to 2 million!!

    Energy Bill Savers

    Their mission:

    Put simply: they want to help people stop wasting their own time and money.

    They're unique multi-service model takes away the hassle of customers having bills & accounts for each individual utility. Instead, they’ve replaced them with one easy-to-understand bill that means their customers can spend their time on less boring things than bills.

    For them, saving money isn’t just about bundling to get the cheapest deal. It’s also about bringing together a nation of self-starters who can run their own business & reach goals that matter to them, all while helping their friends, family and communities save time and money with them, too. That’s why they’re committed to empowering their Partners (ME 😃) to grow & to succeed.

    They're community of self-employed Partners are registered with them as licensed distributors of their services, giving them a way to make money when they refer new customers to switch to UW. Partners receive a commission for every new customer sign-up, benefit from dedicated training & ongoing support, & have access to major head office-supported events every year.

    Energy Bill Savers

    How they’re giving back:

    UW Foundation

    Their UW Foundation’s primary aim is to have a positive impact on the environment and disadvantaged groups. Through the UWF they contribute to charitable initiatives and encourage their employees and Partners to give back through volunteering and charity fundraising, which can be matched by the UWF. They also support the planting of a new tree in the UK for every new UW customer, taking three or more core services and when a UW employee reaches their fifth anniversary with us.

    Energy Bill Savers

    Smarter Ways to Save with UW

    The UW Cashback Card

    Their customers can earn up to 10% Cashback on everyday spending at their retail partners, with the money going towards their monthly UW Bill. 

    Over 430,000 Cashback Card holders have saved an average of £440 a year.

    About Utility Warehouse 1

    Their Price Pledge

    In 2024, they launched their Price Pledge commitment. It’s a money-saving promise to all new customers who switch three or more services and sign up for their Cashback Card. If they don’t save by switching in your first year with them, they’ll pay you double the difference, and you can leave without exit fees. T&Cs apply.

    Energy Bill Savers 2

    A word from the CEO:

    “We are delighted to have delivered another year of record customer numbers, all through helping households stop wasting time and money. Our unique multiservice model means we can continue to provide market-leading savings and sustainably outcompete within each of our core markets. At the same time, the additional income opportunity we provide to Partners for recommending UW to their friends and family has never been more in demand.

    With the business in such good health, and having passed through the 1 million customer milestone, our current rate of growth places us firmly on track to double the size of the business to two million customers over the medium term."

    - Stuart Burnett

    About Utility Warehouse: Your Questions Answered

    Quick answers about who UW are, how they work, and what makes them different.

    Who owns Utility Warehouse?

    Utility Warehouse is owned by Telecom Plus, a company founded in 1996 that famously started out in a pub in Henley-on-Thames. Telecom Plus is listed on the London Stock Exchange and is part of the FTSE 250 Index.

    When was Utility Warehouse founded?

    Utility Warehouse was set up in 2002 in Colindale, North London, to bring affordable energy, broadband and telephone services to homes across the UK. Its parent company, Telecom Plus, has been going since 1996 — so the business has around 30 years behind it.

    What services does Utility Warehouse provide?

    UW supplies gas, electricity, broadband, mobile and insurance — all on one simple monthly bill, with one account and one password. You choose which services you want, and the more you take together, the more you can save.

    How is Utility Warehouse different from other suppliers?

    Most households juggle a separate supplier, bill and login for every service. UW's multiservice model brings them all together, so you've one bill to check and one company to call. Bundling is also where the savings come from — UW rewards customers for taking more than one service.

    How many customers does Utility Warehouse have?

    UW passed the one million customer milestone in March 2024 and is now working towards two million. It's one of the UK's top 10 largest energy suppliers and provides over three million home services.

    Who regulates Utility Warehouse?

    UW is fully regulated like any major UK supplier. Its energy services are regulated by Ofgem, its broadband and mobile by Ofcom, and its insurance by the Financial Conduct Authority (FCA).

    How much can I save with the UW Cashback Card?

    UW customers can earn up to 10% cashback on everyday spending at UW's retail partners, and the cashback comes off their monthly UW bill. Over 430,000 cardholders have saved an average of £440 a year. More about the Cashback Card.

    What is the UW Foundation?

    The UW Foundation is UW's charitable arm. It supports the environment and disadvantaged groups, matches fundraising by UW employees and Partners, and plants a new tree in the UK for every new customer who takes three or more core services.

    Who are UW Partners?

    UW Partners are self-employed people registered with UW as licensed distributors of its services. Instead of spending on big advertising campaigns, UW grows through Partners recommending it to friends, family and their local community — and Partners earn commission for every new customer. There are over 70,000 Partners across the UK, and I'm one of them. Find out about becoming a Partner.

    Who is the CEO of Utility Warehouse?

    Stuart Burnett is the CEO of Utility Warehouse. Under his leadership UW has passed one million customers and set its sights on doubling to two million over the medium term.

    How do I switch to Utility Warehouse?

    The easiest way is to start with a FREE, no-obligation review. I'll compare what you pay now with UW's prices for the same services, so you see the real numbers before deciding anything. If it works for you, UW handles the switch with your current suppliers and your services keep running throughout. Start with our Quick Form.

    Got more questions? See our full FAQ page — or find out what you could save with a FREE, Home Energy Health Check.

    Start with our FREE Home Energy Health Check

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    About Utility Warehouse