If you've been looking at earning with Utility Warehouse, you'll have come across two routes in: UW Connector and UW Partner.
They get mixed up constantly. I'm asked about the difference more than almost anything else, so here's the plain-English version of how each works, what they pay, and which one actually fits your situation.
I'm Alexander, an Independent UW Partner , and I've helped people down both routes. Neither is "better". They're built for different people, and picking the right one for you matters more than picking the bigger number.
What is a UW Partner?
A Partner is the active route. You register as a Utility Warehouse Partner for £10, get full training, and then help people switch to UW: sitting down with them, running through what they currently pay, and handling the switch when it saves them money. It's then free for 3 months and £3 a month after that. You can also build a team of Partners if you want to take it further, though plenty don't and just look after their own customers.
On earnings: UW says Partners can receive up to £300 in upfront commission for each eligible customer taking three or more core services, plus a share of ongoing monthly income while those customers stay. The work is flexible (evenings, weekends, around a job) but it is work. Earnings depend entirely on the effort you put in, and they're not guaranteed. I've written more about that in how much UW Partners earn.
What is a UW Connector?
A Connector is the hands-off route. You don't sell anything, run appointments, or build anything. You simply refer people to UW, a Partner (like me) does the actual review and switch, and you receive a payment when your referral becomes a customer. UW says that's up to £150 per customer referred.
It's free to become a Connector. There's no target, no minimum, and no ongoing commitment.
That's why it suits people who have a network but not the time: shop owners, tradespeople, hairdressers, anyone whose customers trust them. It's also why it works so well for clubs and charities, local communities, grassroots football clubs, salons, barbers, estate agents, letting agents and dance academies. Pointing supporters towards UW turns everyday household bills into a genuine fundraising stream, without anyone lifting a finger beyond sharing a link. More about the UW Connector programme.
UW Connector vs UW Partner, side by side
| UW Connector | UW Partner | |
|---|---|---|
| Cost to start | Free | £10 (includes full training), then free for 3 months and £3 a month |
| What you do | Refer people, that's it | Help customers switch; optionally build a team |
| Time needed | Minutes: share a link, mention it in conversation | A few hours a week upward, you choose |
| Earnings (per UW) | Up to £150 per referred customer | Up to £300 upfront per eligible customer + ongoing monthly share |
| Ongoing income | No, per-referral payments | Yes, residual income while customers stay |
| Best suited to | Busy business owners, clubs, charities, anyone with a trusted network | Anyone wanting a genuine flexible side income they can grow |
| Support | A Partner handles your referrals for you | Training from UW + local mentoring |
All earnings figures are UW's stated maximums. Actual earnings vary and are not guaranteed.
So which route is right for you?
Choose Connector if you're time-poor but people-rich. You run a busy shop, salon, or trade; you chair a club or help run a charity; or you just know everyone on your street. You want something for the recommendations you'd probably make anyway, with zero admin.
Choose Partner if you actually want to build something. You've got a few hours a week, you like talking to people, and the idea of income that keeps arriving from work you did months ago appeals to you. It's slower to start than a referral payment, but it compounds.
And if you're not sure, start as a Connector. It's free, it risks nothing, and it lets you watch how the whole thing works from the inside. Plenty of the best Partners started exactly that way, upgraded once they saw their referrals turning into real payments, and lost nothing by starting small.
How I fit in
Whichever route you pick, you're not doing it alone. As a Glasgow-based Partner covering the rest of Scotland and the UK, I handle the reviews and switches for my Connectors' referrals, and I mentor new Partners through their first customers. The £10 gets you UW's training, but having someone who's actually done it is what gets you moving.
Let's Get You Started
Click below and UW's form opens with my details already filled in. I look forward to welcoming you!
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Frequently Asked Questions
What is the difference between a UW Connector and a UW Partner?
A Connector simply refers people to Utility Warehouse and receives a payment per customer who joins, with no ongoing commitment. A Partner takes an active role, helping customers switch and optionally building a team, with higher earning potential to match. Connectors suit busy business owners, clubs and charities.
How much does it cost to become a UW Connector or a UW Partner?
Becoming a Connector is free. Becoming a Partner costs £10 to join, which includes full training and support, then it's free for 3 months and £3 a month after that.
Can a Connector become a Partner later?
Yes. Plenty of people start as Connectors to test the water and upgrade to Partner once they see their referrals working. Nothing is lost by starting small.
Can clubs and charities be UW Connectors?
Yes. Grassroots sports clubs, charities and community groups can use the Connector route as a fundraising stream, receiving a payment for each supporter who becomes a UW customer.
For more answers, see the full UW FAQs.
Build your own business helping families save
I'm Alexander Moody, an independent Utility Warehouse Authorised Partner based in Glasgow.
I help people across the UK start their own UW Partner business: working from home, at their own pace, fitting it around family, work or retirement.
You'll have me as your mentor from day one. I'll show you how I find customers without paid adverts, talk your first few switches through with you, and stay on hand as your business grows.