Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device (computer, phone or tablet) when you visit a website. They help the website remember information about your visit — such as your preferences or how you arrived at the site — making your next visit easier and the site more useful to you.
Cookies do not give us access to your device and they cannot carry viruses or install malware.
2. Who We Are
This website is operated by Energy Bill Savers, an Authorised Partner of Utility Warehouse Ltd (Partner Ref: AQ6099). When this policy refers to "we", "us" or "our", it means Energy Bill Savers.
If you have any questions about this policy, contact us at [email protected].
3. What Types of Cookies Do We Use?
| Type | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Essential for the website to function. The site cannot work properly without these. No consent is required. | Session cookies, security cookies, form submission cookies |
| Analytics & Performance | Help us understand how visitors use our site — which pages are most popular, how long people stay, and where they come from. All data is anonymous. | Google Analytics (_ga, _gid) |
| Functional | Remember your preferences to improve your experience — such as keeping a form partly filled in. | Calendly booking widget cookies |
| Marketing & Targeting | Used to show relevant adverts and measure the effectiveness of our Facebook advertising campaigns. | Facebook Pixel (_fbp, _fbc) |
4. Specific Cookies We Use
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users for analytics reporting | 2 years |
| _gid | Google Analytics | Distinguishes users for 24-hour analytics | 24 hours |
| _fbp | Facebook / Meta | Identifies browsers for Facebook advertising and remarketing | 3 months |
| _fbc | Facebook / Meta | Tracks clicks from Facebook adverts to our website | 3 months |
| wordpress_* | WordPress | Strictly necessary — manages logged-in admin sessions | Session |
| cookielawinfo-* | Cookie consent plugin | Stores your cookie consent preferences | 1 year |
5. Third-Party Cookies
Some cookies on our site are set by third-party services we use. We do not control these cookies. The relevant third parties are:
- Google Analytics — web analytics. See Google's Privacy Policy.
- Facebook / Meta — advertising pixel. See Meta's Privacy Policy.
- Calendly — appointment booking widget. See Calendly's Privacy Policy.
- Formspree — form handling. See Formspree's Privacy Policy.
6. How to Control Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can set or change your preferences via our cookie consent banner when you first visit the site.
You can also control cookies directly through your browser settings:
Please note that blocking some cookies may affect the functionality of our website and some features may not work as intended.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the services we use. We will update the "Last updated" date at the top of this page when we do so. We encourage you to check back periodically.
8. Contact Us
If you have any questions about how we use cookies, please get in touch:
- Email: [email protected]
- Website: energybillsavers.co.uk